{"id":24374,"date":"2021-09-23T20:43:39","date_gmt":"2021-09-23T20:43:39","guid":{"rendered":"https:\/\/www.applivery.com\/soporte-para-mdm-y-mam\/"},"modified":"2025-06-20T13:24:17","modified_gmt":"2025-06-20T13:24:17","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.applivery.com\/es\/soporte\/","title":{"rendered":"Soporte para MDM y App Distribution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24374\" class=\"elementor elementor-24374 elementor-5769\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07945f1 e-flex e-con-boxed e-con e-parent\" data-id=\"07945f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57359c4 elementor-widget elementor-widget-heading\" data-id=\"57359c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3n al cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-321f7e5 elementor-widget elementor-widget-heading\" data-id=\"321f7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">M\u00faltiples canales para contactar con nosotros y resolver sus dudas <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aff14a2 e-flex e-con-boxed e-con e-parent\" data-id=\"aff14a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c9e791e e-con-full e-flex e-con e-child\" data-id=\"c9e791e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation_mobile&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-faf93e8 e-con-full e-flex e-con e-child\" data-id=\"faf93e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3f0f244 e-con-full e-flex e-con e-child\" data-id=\"3f0f244\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3699537 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3699537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverypapers\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a86798 elementor-widget elementor-widget-heading\" data-id=\"0a86798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ver documentaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685b058 elementor-widget elementor-widget-text-editor\" data-id=\"685b058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Eche un vistazo a nuestra base de conocimientos y documentaci\u00f3n para desarrolladores (API, SKD y otros materiales t\u00e9cnicos).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345239a elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"345239a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/docs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverypapers\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver documentaci\u00f3n<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03bd1c2 e-con-full e-flex e-con e-child\" data-id=\"03bd1c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a8242a9 e-con-full e-flex e-con e-child\" data-id=\"a8242a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9edd2e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f9edd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverycash-euro\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43def27 elementor-widget elementor-widget-heading\" data-id=\"43def27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soporte facturaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce56e3 elementor-widget elementor-widget-text-editor\" data-id=\"9ce56e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para consultas relacionadas con la facturaci\u00f3n o los precios, p\u00f3ngase en contacto con nosotros en <a href=\"mailto:billing@applivery.com\">billing@applivery.com<\/a> o haga click en el bot\u00f3n inferior.\u200b<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c03ccc3 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"c03ccc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"mailto:billing@applivery.com\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liveryenvelope-open\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar un correo electr\u00f3nico<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a02f72 e-con-full e-flex e-con e-child\" data-id=\"3a02f72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation_mobile&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-500749a e-con-full e-flex e-con e-child\" data-id=\"500749a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3d44b88 e-con-full e-flex e-con e-child\" data-id=\"3d44b88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50b7d67 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"50b7d67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverycli\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e36cb elementor-widget elementor-widget-heading\" data-id=\"60e36cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soporte t\u00e9cnico<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48e0a26 elementor-widget elementor-widget-text-editor\" data-id=\"48e0a26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para cualquier pregunta t\u00e9cnica, haga clic en el bot\u00f3n inferior. En el chat, seleccione <strong>\u201cCrear una incidencia\u201d \u2a20 \u201cTechnical support\u201d<\/strong>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e5169 elementor-align-justify open-intercom cursor--pointer elementor-widget elementor-widget-button\" data-id=\"c4e5169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-md\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverybubbles\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar soporte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74fce79 e-con-full e-flex e-con e-child\" data-id=\"74fce79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-56e344c e-con-full e-flex e-con e-child\" data-id=\"56e344c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a9d16 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d6a9d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverybug\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd9c46 elementor-widget elementor-widget-heading\" data-id=\"4bd9c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informar de un problema<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f88c362 elementor-widget elementor-widget-text-editor\" data-id=\"f88c362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00bfHa encontrado algo mal? Por favor, h\u00e1ganoslo saber haciendo clic en el bot\u00f3n inferior. En el chat, seleccione <strong>\u201cCrear una incidencia\u201d \u2a20 \u201cBug report\u201d<\/strong>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fefc4a4 elementor-align-justify open-intercom cursor--pointer elementor-widget elementor-widget-button\" data-id=\"fefc4a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-md\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverybubbles\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Informar de un problema<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b30279b e-con-full e-flex e-con e-child\" data-id=\"b30279b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-701486e e-con-full e-flex e-con e-child\" data-id=\"701486e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88ec038 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"88ec038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverylayers\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8ed40 elementor-widget elementor-widget-heading\" data-id=\"fa8ed40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Peticiones de funcionalidades<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f437ac elementor-widget elementor-widget-text-editor\" data-id=\"0f437ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si echa en falta algo en Applivery y quiere ayudarnos a mejorarlo, env\u00ede una solicitud de funcionalidad haciendo clic en el bot\u00f3n inferior. En el chat, selecciona <strong>\u201cCrear un ticket\u201d \u2a20 \u201cFeature request\u201d.<\/strong> <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fad4fd3 elementor-align-justify open-intercom cursor--pointer elementor-widget elementor-widget-button\" data-id=\"fad4fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-md\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"iconlivery icon-liverybubbles\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar una funcionalidad<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618006b elementor-widget elementor-widget-shortcode\" data-id=\"618006b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>const intercomButtons = document.querySelectorAll('.open-intercom');\r\n\r\n\/\/ Add an event listener to each element\r\nintercomButtons.forEach(e => {\r\n\t\r\n  e.addEventListener('click', (event) => {\r\n    Intercom('show');\r\n  });\r\n\t\r\n});<\/script><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3n al cliente M\u00faltiples canales para contactar con nosotros y resolver sus dudas Ver documentaci\u00f3n Eche un vistazo a nuestra base de conocimientos y documentaci\u00f3n para desarrolladores (API, SKD y otros materiales t\u00e9cnicos). Ver documentaci\u00f3n Soporte facturaci\u00f3n Para consultas relacionadas con la facturaci\u00f3n o los precios, p\u00f3ngase en contacto con nosotros en billing@applivery.com o haga [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19250,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-24374","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/pages\/24374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/comments?post=24374"}],"version-history":[{"count":14,"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/pages\/24374\/revisions"}],"predecessor-version":[{"id":61685,"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/pages\/24374\/revisions\/61685"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/media\/19250"}],"wp:attachment":[{"href":"https:\/\/www.applivery.com\/es\/wp-json\/wp\/v2\/media?parent=24374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}