{"id":73654,"date":"2026-01-15T11:44:53","date_gmt":"2026-01-15T11:44:53","guid":{"rendered":"https:\/\/www.applivery.com\/?post_type=docs&#038;p=73654"},"modified":"2026-01-15T11:50:47","modified_gmt":"2026-01-15T11:50:47","password":"","slug":"samsung-knox-e-fota-configuration","status":"publish","type":"docs","link":"https:\/\/www.applivery.com\/pt-br\/docs\/mobile-device-management\/android-mdm\/oem-configs\/samsung-knox-e-fota-configuration\/","title":{"rendered":"Samsung Knox E-FOTA configuration"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"73654\" class=\"elementor elementor-73654\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d586fdb e-con-full e-flex e-con e-parent\" data-id=\"d586fdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a19b8a4 elementor-widget elementor-widget-text-editor\" data-id=\"a19b8a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Samsung Knox E-FOTA allows enterprise IT administrators to centrally control operating system versions and security updates on Samsung devices, without requiring any user intervention. This capability enables organizations to validate OS updates in advance, ensure compatibility with internal applications, and deploy security patches on a controlled schedule, significantly improving device stability and security posture across the fleet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5c57f elementor-widget elementor-widget-heading\" data-id=\"4c5c57f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Configuration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4596655 elementor-widget elementor-widget-text-editor\" data-id=\"4596655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To begin, access the <a href=\"https:\/\/samsungknox.com\">Samsung Knox Admin Portal<\/a> and sign in using an administrator account with at least the <strong>Common Admin<\/strong> and <strong>E-FOTA Admin<\/strong> roles enabled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-899af06 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"899af06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Note<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">This feature requires a valid <strong>Knox Suite \u2013 Enterprise Plan license<\/strong> in the Samsung Knox E-FOTA Portal. A free trial license can be issued for testing purposes using the <strong>ACTIONS<\/strong> button in the portal.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5fb51 elementor-widget elementor-widget-image\" data-id=\"4a5fb51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-1024x670.png\" class=\"attachment-large size-large wp-image-73662\" alt=\"\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103220-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"knox-licenses | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8d19f elementor-widget elementor-widget-heading\" data-id=\"4e8d19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Preparing Applivery for Knox E-FOTA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0578ebb elementor-widget elementor-widget-text-editor\" data-id=\"0578ebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To enroll compatible Samsung devices in Knox E-FOTA through Applivery, you must create a dedicated Android policy that includes the <strong>Samsung Knox Service Plugin<\/strong> (<strong>OEMConfig<\/strong>) application.<\/p><p><span style=\"font-weight: 300;\">Once in the <\/span><a href=\"https:\/\/dashboard.applivery.io\/\"><span style=\"font-weight: 300;\">Applivery Dashboard<\/span><\/a><span style=\"font-weight: 300;\">, <a href=\"https:\/\/www.applivery.com\/docs\/mobile-device-management\/unified-device-management\/platform\/integrations\/how-to-create-a-new-device-policy\/\">create a new policy<\/a><\/span><span style=\"font-weight: 300;\">. This policy should be used exclusively for Knox E-FOTA configuration.<\/span><\/p><p>Within the policy, go to the <strong>Apps<\/strong> <span style=\"color: #ff0000;\">(1)<\/span> section and click the <span class=\"button-add\">+ Add App<\/span> button <span style=\"color: #ff0000;\">(2)<\/span>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8910d2 elementor-widget elementor-widget-image\" data-id=\"c8910d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-1024x670.png\" class=\"attachment-large size-large wp-image-73656\" alt=\"add-app\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-105407-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"add-app | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd0dada elementor-widget elementor-widget-text-editor\" data-id=\"bd0dada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Search for the <strong>Knox Service Plugin<\/strong> app (package name: <code>com.samsung.android.knox.kpu<\/code>). Set the <strong>Install Type<\/strong> to <strong>Force Installed<\/strong> to ensure the app is automatically installed on any device associated with the policy.<\/p><p>Once the app appears in the list, click on it to expand all the managed properties and <strong>assign a name to the configuration profile<\/strong> <span style=\"color: #ff0000;\">(3)<\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc989ba elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"bc989ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Note<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">By default, the Knox Service Plugin app is hidden from users when managed configuration is applied. For testing or validation purposes, visibility can be enabled by activating the <strong>Debug<\/strong> <span style=\"color: #ff0000\">(4)<\/span> option within the managed configuration.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-874c643 elementor-widget elementor-widget-image\" data-id=\"874c643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-1024x670.png\" class=\"attachment-large size-large wp-image-73658\" alt=\"profile-name-debug-mode\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-122119-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"profile-name-debug-mode | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0532ff5 elementor-widget elementor-widget-heading\" data-id=\"0532ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Enabling Firmware and E-FOTA controls<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d5ec6 elementor-widget elementor-widget-text-editor\" data-id=\"c0d5ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Continue scrolling to the <strong>Do Policies<\/strong> section and <strong>Enable Device policy controls<\/strong> <span style=\"color: #ff0000;\">(5)<\/span>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5344972 elementor-widget elementor-widget-image\" data-id=\"5344972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-1024x670.png\" class=\"attachment-large size-large wp-image-73659\" alt=\"\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123107-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"device-policy-controls | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44ccc20 elementor-widget elementor-widget-text-editor\" data-id=\"44ccc20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Then, in the <strong>Do Fota Update<\/strong> section, activate both <strong>Enable firmware controls<\/strong> <span style=\"color: #ff0000;\">(6)<\/span> and <strong>Enable E-FOTA client installation &amp; launch<\/strong> <span style=\"color: #ff0000;\">(7)<\/span>.<\/p><p>Optionally, you can control whether devices are allowed to receive standard OTA updates outside of Knox E-FOTA by configuring the <strong>Allow firmware update over-the-air<\/strong> <span style=\"color: #ff0000;\">(8) <\/span>setting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e29f77 elementor-widget elementor-widget-image\" data-id=\"2e29f77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-1024x670.png\" class=\"attachment-large size-large wp-image-73660\" alt=\"do-fota-update\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-123629-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"do-fota-update | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727d31d elementor-widget elementor-widget-text-editor\" data-id=\"727d31d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once completed, assign this policy to the relevant Samsung devices using your preferred assignment method.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bbd0d elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"a1bbd0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Note<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Ensure this Knox E-FOTA policy has <strong>a higher priority<\/strong> than your regular Android policy to avoid configuration conflicts.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1d139 elementor-widget elementor-widget-heading\" data-id=\"7e1d139\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Device registration and Campaign management\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ba92c4 elementor-widget elementor-widget-text-editor\" data-id=\"0ba92c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>After the policy is applied, the Knox Service Plugin OEMConfig app is installed along with its managed configuration. This triggers the automatic installation of the <strong>Knox E-FOTA Client<\/strong>, and devices are silently registered in the <strong>Samsung Knox E-FOTA Portal<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3a3609 elementor-widget elementor-widget-image\" data-id=\"a3a3609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"523\" src=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-1024x670.png\" class=\"attachment-large size-large wp-image-73663\" alt=\"knox-devices\" srcset=\"https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-1024x670.png 1024w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-300x196.png 300w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-768x502.png 768w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-1536x1005.png 1536w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-2048x1340.png 2048w, https:\/\/www.applivery.com\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-15-at-103250-360x236.png 360w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" title=\"knox-devices | Applivery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0852284 elementor-widget elementor-widget-text-editor\" data-id=\"0852284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>From this point forward, E-FOTA administrators can <strong>create and manage update campaigns per device model<\/strong>, <strong>enforce specific OS or firmware versions<\/strong>, and <strong>apply update constraints<\/strong> according to organizational requirements.<\/p><p>For additional information about Knox E-FOTA capabilities, refer to the <a href=\"https:\/\/docs.samsungknox.com\/admin\/knox-efota\/\">official Samsung documentation<\/a>.<\/p><p>For detailed instructions on creating and managing campaigns, refer <a href=\"https:\/\/docs.samsungknox.com\/admin\/knox-efota\/features\/create-a-campaign\/create-a-campaign\/\">to this article<\/a>.<br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Configure Samsung Knox E-FOTA with Applivery to control OS versions and security updates on Samsung devices without user interaction.<\/p>\n","protected":false},"author":5,"featured_media":32390,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"product":[312],"doc_category":[479],"doc_tag":[],"class_list":["post-73654","docs","type-docs","status-publish","format-standard","has-post-thumbnail","hentry","product-android-mdm","doc_category-oem-configs"],"aioseo_notices":[],"year_month":"2026-04","word_count":472,"total_views":"1193","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Karla Makowski","author_nicename":"karla-makowski","author_url":"https:\/\/www.applivery.com\/pt-br\/blog\/author\/karla-makowski\/"},"doc_category_info":[{"term_name":"OEM 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