🚨 Action required: Zero-Touch Customer Terms of Service
Issue
Android has recently updated the Zero-Touch customer Terms of Service. Customers will be prompted to accept the new terms upon their login to the Zero-Touch customer portal.
This update may cause an increase TosError responses when attempting to access the Zero-Touch customer API. Any existing solutions leveraging the Zero-Touch customer APIs to access an account that has not yet accepted the new Terms of Service will receive a TosError response.
Resolution
🚨 Android Enterprise Service Announcement 🚨
CrossProfileCopyPaste and personalAppsThatCanReadWorkNotifications policy settings do not align with the documentation. To resolve this, they will introduce a change to AM API to ensure these settings align with the intended specifications. Current behavior
Currently, the following policy settings’ default behavior is:
CrossProfileCopyPaste: If policy setting is not set or set toCROSS_PROFILE_COPY_PASTE_UNSPECIFE, text copied in one profile can be pasted in the other profile.
personalAppsThatCanReadWorkNotifications: If the policy setting is not set or is set to an empty list, all personal apps can read work profile notifications using aNotificationListenerService.
New behavior
Effective August 6, 2024, the default policy settings will be as follows:
CrossProfileCopyPaste: If policy setting is not set or is set toCROSS_PROFILE_COPY_PASTE_UNSPECIFED, its behavior defaults toCOPY_FROM_WORK_TO_PERSONAL_DISALLOWED.
personalAppsThatCanReadWorkNotifications: If the policy setting is not set or is set to an empty list, no personal apps (aside from system apps) can read work notifications.
Action required
Please ensure you have set an explicit policy value if you don’t want the default behavior mentioned in the policy settings documentation.
CrossProfileCopyPaste: SetCrossProfileCopyPastetoCROSS_PROFILE_COPY_PASTE_ALLOWEDif the desired behavior is to allow text copied in either profile to be pasted in the other profile.
personalAppsThatCanReadWorkNotifications: SetpersonalAppsThatCanReadWorkNotificationsto the list of personal apps that should be able to read work profile notifications using aNotificationListenerService.
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How to use it
- Go to your device details section.
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